We ship within 24-48 working hours after order confirmation.

• France: 3-5 business days
• Belgium, Luxembourg, Switzerland: 5-7 business days
• United Arab Emirates: 7-10 business days

You will receive a tracking number as soon as your order ships.

FREE shipping on orders over €800 in Europe.

For orders under €800:

• France: €49
• Europe: €79
• UAE: contact us for quote

Yes! As soon as your order ships, you'll receive an email with a tracking number to follow your package in real-time.

Our chillers use a compression cooling system (like a refrigerator) that continuously cools the water without needing to add ice.

Benefits:

• No need to buy ice (save €50-100/month)
• Stable and precise temperature (3°C to 15°C)
• Time-saving (no preparation needed)
• Daily use made easy

With the chiller: 2-4 hours to cool from 20°C to 3°C.

Pro tip: Fill your bath in the evening and start cooling for use the next morning.

If you're a beginner, we recommend this progression:

• Week 1-2: 12-15°C for 2-3 minutes
• Week 3-4: 8-10°C for 5 minutes
• Week 5+: 3-6°C for 8-15 minutes

Always listen to your body and progress at your own pace.

Recommended duration by level:

• Beginner: 2-5 minutes at 10-15°C
• Intermediate: 5-10 minutes at 5-10°C
• Advanced: 10-15 minutes at 3-5°C

Important: Never exceed 15 minutes.

No, it's very simple! Installation takes 15-30 minutes.

Steps for a portable model:

• Unfold/assemble the bath (5 min)
• Fill with tap water
• Plug in the chiller (standard 220V outlet)
• Set desired temperature
• Wait 2-4 hours: you're ready!

Average chiller consumption:

• Active cooling: 1.2-1.5 kW/h
• Temperature maintenance: 0.3-0.5 kW/h
• Estimated monthly cost: €15-25/month (daily use)

More economical than buying ice daily (€50-100/month)!

1-2 weeks with proper treatment (bromine or natural tablets).

The cold limits bacterial growth. Cover the bath between uses.

Change water if: it becomes cloudy, has an unpleasant odor, or unused for more than 2 weeks.

30-day money-back guarantee on all our products!

Conditions:

• Product in perfect condition
• Original packaging preserved
• Return shipping at your expense (refund possible in case of defect)
• Refund within 7-10 days after receipt

Manufacturer's warranty:

• Chillers: 2-year parts and labor
• Bath structures: 2 years (seams, materials)
• Accessories: 1 year

Extended warranty available: +1 year for €99.

Our customer service responds in less than 24 hours!

Contact us:

• 📧 Email: support@icecoolbath.com
• 📱 WhatsApp: [To be completed]
• 💬 Live chat on the website

We accept:

• Credit cards: Visa, Mastercard, American Express
• PayPal
• 3x or 4x installment payment without fees (via Alma, from €300)

100% secure payment with SSL encryption.

Current launch offer:

• 🎁 Code FIRST20: -20% on your first order
• 🚚 Free shipping over €800