Our Guarantees & Commitments

Ice Cool Recovery, your satisfaction is our priority.

We make every effort to offer you a risk-free shopping experience and exceptional customer service.


🛡️ 30-Day Money-Back Guarantee

Try your ice bath risk-free for 30 days.

If you are not completely satisfied with your purchase, we will give you a full refund. No questions asked, no complications.

Terms :

  • Product in good condition
  • Original packaging retained
  • Return at your expense (refund possible in case of product defect)
  • Refund within 7-10 days after receipt of return

⚡ 2-Year Warranty Included

All our products are covered by a 2-year manufacturer's warranty.

Blanket :

  • Chillers: 2-year parts and labor warranty
  • Bath structures: 2 years (materials, seams, waterproofing)
  • Accessories: 1 year

Extended warranty available: +1 year for €99


🚚 Free delivery on orders over €100

Fast and tracked shipping throughout Europe.

Delivery times:

  • France: 12-15 business days
  • Europe: 12-15 business days
  • Emirates: 12-15 business days

Tracking number provided upon shipment.


💬 Responsive Customer Service

Our team will respond to you in less than 24 hours, 7 days a week.

Contact us:

  • 📧 Email: info@icecoolrecovery.com
  • 📱 WhatsApp: +33 7 68 199143
  • 💬 Online chat on the website

🔒 100% Secure Payment

Your data is protected by SSL encryption.

Accepted payment methods:

  • Bank cards (Visa, Mastercard, Amex)
  • PayPal
  • Payment in 3 or 4 installments with no fees (Paypal or Klarna)

⭐ Approved by Professionals

Our ice baths are used and endorsed by professional athletes, sports clubs and wellness centers throughout Europe and the Emirates.


Any questions? Contact us!
📧 info@icecoolrecovery.com | 💬 Online Chat