Our Guarantees & Commitments
Ice Cool Recovery, your satisfaction is our priority.
We make every effort to offer you a risk-free shopping experience and exceptional customer service.
🛡️ 30-Day Money-Back Guarantee
Try your ice bath risk-free for 30 days.
If you are not completely satisfied with your purchase, we will give you a full refund. No questions asked, no complications.
Terms :
- Product in good condition
- Original packaging retained
- Return at your expense (refund possible in case of product defect)
- Refund within 7-10 days after receipt of return
⚡ 2-Year Warranty Included
All our products are covered by a 2-year manufacturer's warranty.
Blanket :
- Chillers: 2-year parts and labor warranty
- Bath structures: 2 years (materials, seams, waterproofing)
- Accessories: 1 year
Extended warranty available: +1 year for €99
🚚 Free delivery on orders over €100
Fast and tracked shipping throughout Europe.
Delivery times:
- France: 12-15 business days
- Europe: 12-15 business days
- Emirates: 12-15 business days
Tracking number provided upon shipment.
💬 Responsive Customer Service
Our team will respond to you in less than 24 hours, 7 days a week.
Contact us:
- 📧 Email: info@icecoolrecovery.com
- 📱 WhatsApp: +33 7 68 199143
- 💬 Online chat on the website
🔒 100% Secure Payment
Your data is protected by SSL encryption.
Accepted payment methods:
- Bank cards (Visa, Mastercard, Amex)
- PayPal
- Payment in 3 or 4 installments with no fees (Paypal or Klarna)
⭐ Approved by Professionals
Our ice baths are used and endorsed by professional athletes, sports clubs and wellness centers throughout Europe and the Emirates.
Any questions? Contact us!
📧 info@icecoolrecovery.com | 💬 Online Chat